Terms and Conditions

Terms and Conditions UPDATED 10/09/2020. If you booked prior to this date and want a copy of the older Terms and Conditions, let us know and we can share them with you!

Welcome Guests!
We hope your stay in our home will meet all of your expectations! We try to provide every amenity possible to ensure your stay is very comfortable, and most importantly, memorable!

Please read the following carefully and feel free to ask about anything that you do not understand.
By booking a reservation with us, you fully agree to the following language:

All of our Guests acknowledge this agreement is for transient occupancy only, and that there is no intention from either party (guests or management) to make this home a full-time residence or household.

Check-in time is any time after 4:00 p.m. Early check-in can sometimes be arranged based on availability. It will require a fee and WRITTEN approval.
Check-out time is any time before 11:00 AM on your departure date. Late check-out can sometimes be arranged based on availability, and will require WRITTEN approval and a fee.
Check-in instructions, address, and other pertinent information will be emailed to you one week in advance to the email you register at the time of booking.
Please follow the very simple and easy checkout instructions posted in the home.

Any tenants remaining after 11:00 AM without prior written approval and payment of fee may be subject to a $300 charge to their card on file.

Smoking:
There is absolutely no smoking of cigarettes, cigars, pipes, cannabis or eCigarettes (vaping) allowed anywhere on the property. This area is HIGHLY susceptible to fire and your understanding is greatly appreciated. If it is determined that smoking took place on the property, you may be charged a fee of $500.

Occupancy/Noise Ordinances:
The home has a listed max number of occupants. This INCLUDES children and infants. Several properties have EXTERIOR only security footage. If it is determined you have exceeded maximum occupancy, your reservation could possibly be canceled and entire monies forfeited. Occupancy is defined as the amount of people on the property at any given time. Some properties have a very strict maximum occupancy based on zoning laws, others can allow for extra persons at an additional fee of $40 per night. Please reach out in advance to inquire if the property you have booked can accept additional guests. Madera and Mariposa Counties have quiet hours, every day from 10PM to 8AM. Please respect these quiet hours. Neighbors, Love Yosemite!, and other locals reserve the right to contact the Sheriff’s department if noise ordinances are being violated, and Love Yosemite! reserves the right to evict guests if noise ordinances are being violated.

Rental Payments Due:
25% of the reservation total is due at the time of booking.
30 days prior to your arrival, the other 75% will be billed to your card on file.
If your reservation start date is less than 30 days from the time of your booking, 100% is due at the time of booking.
If you are booking on a third-party platform, and not our direct website, you may be charged on different dates, depending on the platform’s policy.
If final payment is not made for any reason, we reserve the right to cancel the reservation immediately and you will forfeit all monies paid up to that point.
Damage Protection:
Included in your reservation is a Damage Protection Waiver, which will cover ACCIDENTAL damages up to $500. Please report any damages at the time they incur. If damage is not reported, you will NOT be covered by the Damage Protection Waiver, and your card on file will be charged for damages, with documentation to fully back the claim. Damage Protection does not cover negligent damage to the property.

CANCELLATION Policy:
Full refund if cancelled within 24 hours of booking, if scheduled arrival date is 30 days or more.
After the 24-hour period, full refund less an administrative fee if cancelled 30 days or more prior to arrival. The administrative fee is $99. This fee covers credit card processing, software fees, and accounting costs associated with your cancellation. This fee cannot be waived, no exceptions.
No refund if cancelled less than 30 days prior to arrival.
California often experiences smoke from wildfires. Love Yosemite! will provide full refunds if AQI is at hazardous levels 48 hours prior to check in. If AQI is not at hazardous levels, the normal cancellation policy will apply.
Yosemite Closures- In the rare event Yosemite National Park closes to the public, guests with reservations at properties INSIDE Yosemite will be issued full refunds if the park remains closed 48 hours prior to check in time. If your accommodations are outside the park, and access to the property is available, the normal cancellation policy applies.
Winter Conditions- In the winter/early spring months, chains and/or 4x4 vehicles are often required around the area. No refunds will be given if you are unable to reach the property due to lack of vehicular preparation for snow conditions.

Trip Insurance:
Travel Insurance has been made available with your reservation via the company Rental Guardian. We STRONGLY suggest you purchase Trip Insurance at the time of checkout. While these circumstances are a rarity, no refunds will be given for occurrences beyond the company’s or guest’s control, including but not limited to: weather, health issues, difficult road conditions, power outages, cancelled flights, early check-outs, no-shows. Trip Insurance is STRONGLY suggested so that you may protect your investment from unforeseen circumstances like those mentioned above at a nominal cost. The website https://rentalguardian.com/travel-insurance/ can give you detailed information on what is covered under the travel insurance policy.

Unavoidable Changes:
If circumstances arise beyond our control, we reserve the right to cancel the booking and in such event all sums paid will be refunded. No interest or compensation will be paid. Or alternatively, subject to availability, we will offer alternative premises of similar standard if a major change in the booking is necessary. If this is necessary we will Endeavour to give as much notice as is reasonably possible.

Swimming Amenities:
Swimming pools, lakes, hot tubs, creeks, and rivers present unique safety hazards. Please note- there are NO LIFEGUARDS on duty, and swimming is at your own risk. There are certain health risks associated with hot tubs and whirlpool baths; the use of these amenities are your responsibility to understand and explain to your guests. Hot tubs are for enjoyment only without the use of standard bathing products (soap, conditioner, shampoo, oils, etc.). Hot tub covers must be kept on hot tubs at all times unless hot tub is being used. Do not sit, stand on, or mistreat any hot tub cover. You will be charged a fee for any damages done to these amenities. If you, or someone from your group, brings any foreign object into the hot tub or pool, you could be charged up to $500 for a drain, refill, and rebalancing of all water and chemicals.

Service Animals
Service animals that have been trained to work or perform tasks for individuals with disabilities are absolutely welcome and are not subject to a pet fee. Service animal must be under the control of the guest at all times, and not left alone in the property. Please note that you are responsible for any damages caused by the service animal.
Emotional support animals are welcome, and we ask you book a pet friendly home if you plan on bringing an ESA.
Injury, Personal Property & Indemnification

Love Yosemite! Vacation Rentals AND THE OWNER OF THE PROPERTY SHALL NOT BE LIABLE FOR ANY DEATH, ILLNESS, BODILY INJURY OR PROPERTY DAMAGE WHICH IS MADE, INCURRED OR SUSTAINED BY GUEST OR ANY GUEST INVITEES.
Force Majeure:
The homeowner or their Management Company do not accept any liability whatsoever and no compensation or other payment will be made for loss, damage or injury caused by Force Majeure (e.g. war, strikes, adverse weather, disasters, earthquakes, terrorism, transportation or other events beyond the owner’s control).
Issues with the property:
If you experience any issues with the cleanliness or overall condition of the property, please notify us immediately so that we have the opportunity to take care of the issue. Refunds or credits will not be given if issues are not communicated to management DURING your stay.
Assignment:
No assignment can be made either before or during your rental to another party without prior management’s written approval. Doing so will not relieve you of full responsibility and liability for their actions.

Entry into home or access to the property:
Per these Terms, you are giving us or our representative permission in advance to enter the premises for inspection or repairs. We will do our very best to notify you in advance before entering the property to make ANY repairs we deem necessary. This includes, but is not limited to: appliance repair, weekly hot tub maintenance, landscaping the yards, pool maintenance, pest control.

By renting the property, you are accepting the above conditions and approving all terms in FULL. This includes the described forfeiture of your monies if reasons stated above have taken place. Should it be necessary for us take legal action to collect under this contract, you agree to using Madera and/or Mariposa County Courts with the prevailing party receiving payment for their legal costs and fees.

We thank you for reading. Please do not hesitate to ask any questions.
Sincerely,
Love Yosemite! Vacation Rentals