Terms and ConditionsUpdated Terms and Conditions concerning the Coronavirus Pandemic: Updated 03/20/2020 at 7:32AM.
Due to the ongoing pandemic and the new information being released daily, we are updating our cancellation policies as new information becomes available. This includes more flexible booking options and full refunds for reservations that may have not qualified before this began.
As of 03/20/2020, we are extending our new cancellation policy up to May 14th. All reservations affected by the travel restrictions or "Stay At Home Orders" scheduled for arrival before May 14th, can be changed or cancelled at no charge. Reservations scheduled to arrive on May 14th, 2020 or after, are currently subject to our normal canellation policies. Those policies are listed further below under "CANCELLATION POLICY", If you purchased the CSA Travel Protection that was offered at your checkout (this applies to reservations made through Love Yosemite! website) you can contact CSA about refunds that may not qualify under normal guidelines.
This updated cancellation policy applies to bookings DIRECTLY through the Love Yosemite! website. As of 03/20/2020, Airbnb is offering free cancellations until April 14th, with normal reservation rules and cancellation fees applying for arrivals after April 14th. Homeaway/VRBO is offering guests to move their dates for free to a later date, or offer a 50% refund up until April 30th. Reservations after April 30th are currently subject to normal cancellation policies.
As you can see, our cancellation policy far surpasses any current booking platforms, as we want to provide extra flexibilty and reassurance for our fantastic guests.
-Love Yosemite! Team
We hope your stay in our home will meet all of your expectations! We try to provide every amenity possible to ensure your stay is very comfortable, and most importantly, memorable!
Please read the following carefully and feel free to ask about anything that you do not understand. This wording is to ensure there is a clear agreement between both parties.
By booking a reservation with us, you agree to the following language:
All of our Guests acknowledge this agreement is for transient occupancy only, and that there is no intention from either party (guests or management) to make this home a full-time residence or household.
Check-in time is any time after 4:00 p.m. Early check-in can sometimes be arranged based on availability, needs written manager approval, and will require a small fee.
Check-in instructions will be emailed to you in advance of your visit. If you did not receive these instructions or have further questions, please do not hesitate to contact management!
Check-out time is any time before 11:00 AM on your departure date. Late check-out can sometimes be arranged based on availability, and will require manager approval and a small fee.
Please follow all check-out instructions. Your cleaning fee will take care of professional linen service, garbage removal, sanitizing, a living wage for housekeepers, and other details not mentioned in your check-out instructions.
Any tenants remaining after 11:00 AM without prior approval and fee payment may be subject to a $100 charge to the deposit.
There is absolutely no smoking of cigarettes, cigars, pipes, cannabis or eCigarettes (vaping) allowed anywhere on the property. This area is HIGHLY susceptible to fire and your understanding is greatly appreciated. If it is determined that smoking took place on the property, you will forfeit your entire deposit.
The home has a listed max number of occupants. If you wish to bring over the maximum amount, you will need management approval and will need to pay the additional guest fee. If you bring over the occupancy without prior approval, your entire deposit will be forfeited and you may be evicted at manager's discretion.
Rental Payments Due:
50% of the total is due at the time of booking.
60 days prior to your arrival, the other 50% will be billed to your card on file.
If your reservation start date is less than 60 days from the time of your booking, 100% is due at the time of booking.
As a part of your stay, you may purchase a Vacation Rental Damage Protection plan designed to cover unintentional damages to the rental unit interior that occur during your stay provided they are disclosed to management prior to check-out. If purchased, the policy will pay a maximum benefit of $3,000. Any damages that exceed $3,000 or are not covered under the plan will be charged to the credit card on file. If, during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $3,000. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy [insert link here if document is being sent electronically,www.vacationrentalinsurance.com/g20vrd]. The Vacation Rental Damage can be purchased up to, and including at, check-in. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Love Yosemite! Property Management any amount payable under the terms and conditions of the Vacation Rental Damage. Please contact Love Yosemite! Property Management directly if you do not wish to participate in this assignment.
If you do not wish to purchase the Vacation Rental Damage Protection, a $600 damage deposit will be required upon booking.
Vacation Rental Insurance has been made available with your reservation. Vacation Rental Insurance provides coverage for prepaid, nonrefundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned expenses. We strongly recommend you purchase this valuable protection. Separate terms and conditions apply, read your Description of Coverage/Policy carefully and contact CSA at (866) 999-4018 with coverage questions.
• Full refund within 48hrs of booking
• Full refund less $100 cancellation fee when canceled 61 or more days prior to arrival
• No refund within 60 days of arrival
Protection – As previously stated, CSA Vacation Rental Insurance has been made available with your reservation. Vacation Rental Insurance reimburses for pre-paid, non-refundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned expenses. We strongly recommend you purchase this valuable protection. If not purchased, you acknowledge you have read and understand our cancellation policy and choose not to purchase Vacation Rental Insurance on behalf of all occupants.
Unavoidable Changes: If circumstances arise beyond our control, we reserve the right to cancel the booking and in such event all sums paid will be refunded. No interest or compensation will be paid. Or alternatively, subject to availability we will offer alternative premises of similar standard if a major change in the booking is necessary. If this is necessary we will Endeavour to give as much notice as is reasonably possible.
The owner or their Management Company do not accept any liability whatsoever and no compensation or other payment will be made for loss, damage or injury caused by Force Majeure (e.g. war, strikes, adverse weather, disasters, earthquakes, terrorism, transportation or other events beyond the owner’s control).
No assignment can be made either before or during your rental to another party without prior management’s written approval. Doing so will not relieve you of full responsibility and liability for their actions.
Entry into home:
Per these Terms, you are giving us or our representative permission in advance to enter the premises for inspection or repairs. We will do our very best to obtain permission in advance and not interfere with your visit, but if something seems amiss (gushing water, smoke, loud noise) we reserve the rights to enter the premises at any time.
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Love Yosemite! Property Management
By renting our home you are accepting the above conditions and approving all terms. This includes the described forfeiture of your deposit if reasons stated above have taken place. Should it be necessary for us take legal action to collect under this contract, you agree to using Madera and/or Mariposa County Courts with the prevailing party receiving payment for their legal costs and fees.
Your acceptance and agreement to this Rental Agreement and our house rules are required before you can rent our home.
We thank you for reading. Please don't hesitate to ask any questions.